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Profound respectfulness involves:
- belief in agency, knowledge and resources held by the people
we serve
- holding this belief even in the face of apparent evidence to
the contrary
- valuing of these personal resources
- commitment to bringing them forward into consciousness
- an attitude of optimism based on this valuing of this resilience
- the belief that people consulting us are better off living their
lives in the way they choose, by their own values and intentions.
In asking a question the focus is:
“what can I learn here about the knowledge,
values, resources this person has which will enable movement?”
rather than:
“what are the vulnerabilities and pathologies
which have led to this dysfunction?”
One way of illustrating this is the difference
in attitude when inquiring of a colleague whose competence we respect,
or a colleague whose competence we doubt, as to how they made an
unexpected clinical decision. Where competence is respected the
inquiry is made in the hope of learning something, the implication
being that if this competent person made a decision we would not
have made, that this is likely to be because they have some knowledge
or understanding we could learn from. In the latter case the inquiry
is made with vigilance for deficits in competence. In collaborative
clinical work, inquiry is based on the attitude of profound respectfulness
for the person’s resourcefulness and personal knowledge. We
are making the inquiry in the hope of bringing forward knowledge
which we can learn from and which is likely to be an important component
of enabling forward movement. This goes a lot further than the non-specific
stance of 'unconditional positive regard' advocated by Carl Rogers.
It implies commitment to positive action towards discovery, discovery
of what might not be evident to us or the person themselves, without
our endeavours.
There is an Arabian proverb which is helpful here:
A friend is one to whom one may pour out all
the contents of one’s heart, chaff and grain together, knowing
that the gentlest of hands will take and sift it, keep what is
worth keeping and with a breath of kindness blow the rest away
To practice collaboratively we need to believe
in the existence of the grains, regardless of how obscured they
are by chaff, value the grains, exercise tenacious commitment to,
and develop skills in, clearing the chaff and bringing them forward.
This is a particularly challenging task in the context of severe
mental illness, part of the chaff can be cognitive disorganization,
delusions, hallucinations, etc.
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